Privacy Policy
Last updated: January 2026
Information We Collect
We collect information you provide directly to us, including name, email address, phone number, billing address, and payment information when you create an account or place an order.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments and questions
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
- With your consent
- To comply with legal obligations
- With service providers who assist in our operations
- For domain registrations (registrar requirements)
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure.
Data Retention
We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, and resolve disputes.
Your Rights
You have the right to access, correct, or delete your personal information. Contact us to exercise these rights.
Cookies
We use cookies to maintain your session and improve your experience. You can control cookies through your browser settings.
Changes to This Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
For questions about this privacy policy, contact us at ask@clove.net.au or call 08 7092 2686.